Returns & Exchanges
At Walkin' Pets, we want you and your furry companion to be completely satisfied with your purchase. If your new gear isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn apparel and accessories.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are free of pet hair and signs of wear.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing